George's Jewelers, located at 67 Elm St, Westfield, MA 01085, is a jewelry store that specializes in creating exquisite engagement rings. The store operates within Hampden County and offers various services, including jewelry repair and watch services. Customers have often appreciated the friendly atmosphere and the helpfulness of the staff; however, there have been mixed reviews regarding the service quality.
Overall, there are 9 reviews available, and the sentiment from online customer reviews can be categorized as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 44%
- Neutral: 11%
- Negative: 44%
Positive remarks highlight the reasonable pricing for services, with customers specifically noting successful experiences with watch repairs. However, negative feedback includes complaints about customer service and product handling issues, particularly regarding jewelry repairs where items were reportedly damaged.
Best Review:
Gus Roussi shared a positive experience, stating that the store fixed a watch band for his wife at a reasonable price, showcasing the store's capability in jewelry repairs.
Worst Review:
Vivian Dziengelewski expressed dissatisfaction with her experience, noting that the store marred her watch while attempting to replace the battery, indicating potential quality concerns in service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
Staff names are not specified in the available reviews.
Positivity Score: 49.5%
Total Customer Feedback Reviewed: 9
Store Phone Number: 4135688697