Georgio Jewelers, located at 2081 N Montclair Plaza Ln in Montclair, CA, is a charming family-owned jewelry store that specializes in creating custom engagement rings and offering personalized jewelry services. Known for its warm, welcoming atmosphere, the shop is run by owner Janet, who is praised for her extensive knowledge and genuine care for customers. Reviews indicate that she and her team are committed to working closely with clients to design unique pieces that match their vision and budget.
Customer feedback is predominantly positive, with many appreciating the quality of craftsmanship and the outstanding customer service. There are mentions of customers feeling like they received great value for their purchases. However, a small percentage of reviews reflect concerns about communication during the ring resizing process and service inconsistencies on occasion.
Customer Sentiment: Approximately 80% of customers report high satisfaction, with 10% having neutral experiences and another 10% expressing issues with service.
Opening Hours:
- Monday to Saturday: 11:00 AM – 7:00 PM
- Sunday: 11:00 AM – 6:00 PM
Best Review: La' Treese highlighted the top-notch customer service, calling the jewelry extraordinary and praising Janet for her kind approach and competitive pricing.
Worst Review: Anna experienced frustration with the store's inconsistency in updating her about the status of her ring resizing, noting a lack of communication from the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 61
Store Phone Number: 9096214403