Zales Jewelers, located at 5128 East Montclair Plaza, Montclair, CA 91763, offers a range of services with a focus on engagement ring creation. This store is recognized for its wide selection of diamond and precious jewelry and aims to provide friendly and knowledgeable service for those looking to make significant purchases, particularly for engagement rings.

Despite a mixed sentiment reflected in the reviews, Zales Jewelers has gathered a total of 30 reviews, providing a balanced perspective on its services.

Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 15%
Negative: 23%

Customers have praised the friendly staff and their welcoming demeanor, which enhances the shopping experience. A recurring theme in positive reviews emphasizes the knowledgeable assistance provided when selecting an engagement ring, as well as the quality of the jewelry. However, some negative reviews highlight concerns regarding product quality, with mentions of frequent issues, such as broken items or poor workmanship.

Best Review:
Christopher commended the store for their great selection of jewelry and the friendly, knowledgeable staff, indicating a positive shopping experience.

Worst Review:
Young expressed disappointment with the quality of the products, stating that he received fake earring backs and would no longer shop at the Montclair location.

**Hours of Operation:**
- Monday: Not specified
- Tuesday: Not specified
- Wednesday: Not specified
- Thursday: Not specified
- Friday: Not specified
- Saturday: Not specified
- Sunday: Not specified

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.