Glass Jewelers, located at 5030A Knickerbocker Rd, San Angelo, TX 76904, is a jewelry store specializing in the creation of custom engagement rings. Owned and operated by Kathy Glass, a fifth-generation jeweler, the store offers in-house services for repairs and custom designs, focusing on concho pearls set in sterling silver, as well as 14k white and yellow gold options. Customers appreciate the personal touch and craftsmanship that Kathy brings to her work, confirming her commitment to quality service.

However, the store has received mixed reviews, with some customers expressing dissatisfaction with product durability and customer service. Overall, the store is noted for its unique jewelry and excellent repair services, but it has also faced criticism for specific past issues regarding product quality.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members:**
- Kathy Glass (Owner)

Best Review:
A customer praised Kathy Glass for her outstanding craftsmanship and customer service, highlighting a custom wedding ring design that exceeded their expectations.

Worst Review:
One reviewer expressed frustration over the quality of a ring purchased, describing it as poorly made and losing diamonds shortly after purchase, indicating a lack of adequate customer support in addressing the issue.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.