Kay Jewelers, located at 4001 Sunset Dr., Ste. 1244, San Angelo, TX 76904-5657, operates within Tom Green County and is a notable destination for engagement ring creation and jewelry services. With a phone number of (325) 944-1620, the store offers a wide selection of engagement rings, wedding bands, diamonds, and customized jewelry. The staff is recognized for their attentive service and willingness to help customers navigate various options, which contributes to a positive shopping experience.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Overall Sentiment from Online Customer Reviews:
Among the reviews analyzed, the overall sentiment indicates a complex atmosphere of customer experiences. Positive reviews highlight the exceptional customer service, detailing knowledgeable staff who assist in finding the perfect engagement ring, scoring 70%. Neutral sentiments score at 20%, while negative experiences related to customer service and product quality bring the negative sentiment to 10%.

Best Review: Amanda highlighted the kind and attentive service provided by the staff, expressing satisfaction with how she and her husband were treated during their visits.

Worst Review: Leah described her frustration with Kay Jewelers regarding the repair of her ring, detailing a series of mishaps that led her to feel disappointed with the service she received.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members Mentioned:**
- Andrew Wylie
- Ivan Olivares
- Elisha
- Bre
- Adan