Zales Jewelers - Sunset Mall, San Angelo, TX
Zales Jewelers, located at 4001 Southwest Blvd., Ste. 1008, San Angelo, TX 76904-5609, is renowned for its exceptional engagement ring creation and services. With a store phone number of (325) 944-2595, this jeweler offers a diverse selection of exquisite engagement rings, wedding bands, and other fine jewelry pieces, catering to various styles and budgets. Customers appreciate the engaged and knowledgeable staff, particularly Marilyn, Chelsea, and Jo, who provide personalized attention, making the ring shopping experience seamless and enjoyable.
Zales also offers a range of services, including custom jewelry creation, jewelry and watch repairs, cleaning and inspection services, and trade-in options for diamond jewelry. Situated in Tom Green County, the store has garnered a total of 337 reviews, highlighting a commitment to quality jewelry and customer service.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
The majority of reviews reflect a positive sentiment towards the staff, customer service, and the quality of engagement rings, evidenced by accounts of dedicated assistance during the selection process. A few customers experienced less satisfactory interactions regarding repair delays.
Best Review:
Kasey appreciated the excellent service provided by Raquel, noting her professionalism and dedication during the purchase process of a perfect ring.
Worst Review:
Hailey expressed dissatisfaction with the service due to a rude interaction while inquiring about the status of her ring, which had been delayed for a month.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Opening Hours |
|-----------|---------------------|
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 5:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
Staff members mentioned include Marilyn, Chelsea, and Jo.
