Gold Casters Fine Jewelry is a renowned jewelry store located at 430 S Washington St, Bloomington, IN 47401, specializing in engagement ring creation and fine jewelry. The store has gained a reputation for providing an exceptional selection of beautiful engagement rings and personalized customer service. With a focus on crafting high-quality, custom designs, Gold Casters takes pride in guiding clients through the intricate process of selecting the perfect ring that reflects their unique style and budget.
The experienced team, including knowledgeable staff members like Zach Roth and Christian Lawrence, ensures that customers feel valued regardless of their financial capacity. Positive reviews consistently highlight the friendly atmosphere and the store's commitment to customer satisfaction.
However, some customers have reported issues with upselling tactics and miscommunication regarding pricing, leading to a mixed sentiment about the experience.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The store is operational during the following hours:
- Mon - Fri: 10 AM - 7 PM
- Sat: 10 AM - 5 PM
- Sun: Closed
Staff members mentioned include:
- Brad Lawrence (Owner)
- Georgena Kincaid (Management)
- Zach Roth (Sales Staff)
- Christian Lawrence (Management)
Best Review: Aeryn highlighted how the engagement ring selection process was pleasant, noting that staff failed to listen to her budget initially but ultimately assisted her well.
Worst Review: Adam shared a negative experience, pointing out that the store staff seemed more focused on selling high-priced items without considering customer input, which led him to look elsewhere for his purchase.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 962
Store Phone Number: 8123321071