Gold Rush Jewelers, located at 831 4th St, San Rafael, CA 94901, is a well-regarded destination for engagement ring creation and jewelry services. With 235 reviews analyzed, this family-owned jeweler offers a wide array of services, including custom engagement rings, watch repairs, battery replacements, and jewelry appraisals. The staff, including Ryland and Cici, are known for their friendliness and professionalism, contributing to a welcoming atmosphere for customers seeking both standard and bespoke jewelry solutions.

Despite the positive atmosphere surrounding their customer service, the reviews reveal a mixed overall sentiment.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Customers frequently commend Gold Rush Jewelers for their quick and efficient service, especially for battery replacements and ring resizing. However, some negative feedback highlights concerns related to customer service and repairs, indicating that experiences can vary.

Best Review:
A customer praised the exceptional engagement ring resizing service, noting the staff's careful attention to detail and prompt turnaround, which left them very satisfied with their purchase.

Worst Review:
One reviewer expressed dissatisfaction regarding a chain repair that took an extended period and included multiple visits to rectify issues, ultimately leading them to seek services elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 10:30 AM - 6:00 PM
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 6:00 PM
- Sunday: Closed

Staff Members: Ryland, Cici