Stephan-Hill Jewelry Designers, located at 1226 4th St, San Rafael, CA 94901, is a highly regarded jeweler specializing in custom engagement ring creation and exquisite jewelry designs. With a history dating back to 1980, the business, owned by John and Marian Garfolo, is praised for its exceptional craftsmanship and personalized service. Customers have highlighted the friendly and knowledgeable staff, including specific mentions of employees like Julian, who offer expert advice and support throughout the design process.

Stephan-Hill is well-known for its ability to transform customer visions into stunning unique pieces, often incorporating heirloom stones into modern designs. The store also provides a range of services, including jewelry repair, appraisal, and restoration, catering to your jewelry needs. The shop has received positive feedback for the quality and beauty of its offerings, ensuring that every client leaves satisfied with their purchase.

Despite the overall positive sentiment, a few negative experiences were reported, primarily concerning communication regarding pricing and expectations. However, the majority of reviews reflect the jeweler's commitment to excellence and customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer appreciated how the staff patiently guided them through the engagement ring design process, resulting in a beautiful piece that received numerous compliments.

Worst Review: One individual expressed frustration over a significant price increase communicated after an initial quote, feeling that the service lacked professionalism.

Opening Hours:
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed

Staff Members Mentioned: John Garfolo, Marian Garfolo, Julian

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.