Gold Star Jewelry, Petaluma, CA
Gold Star Jewelry, located at 162 Kentucky St, Petaluma, CA, 94952, offers an array of jewelry services with a strong reputation for engagement ring creation. The store operates in Sonoma County and focuses on providing personalized jewelry design and repair services. David, the owner, is noted for his craftsmanship and customer service. The establishment specializes in custom design, allowing clients to create unique engagement rings tailored to their preferences. They also offer jewelry and watch repair, which are readily available and often completed in a short timeframe.
Customers have shared a total of 23 reviews about their experiences at Gold Star Jewelry. Many have praised the quality of work and the fair pricing, particularly highlighting the efficiency of the services offered. Positive feedback includes comments on the excellent attention customers receive and the handcrafted designs that exceed expectations.
However, there have been some negative reviews, with a few customers expressing dissatisfaction due to the quality of repairs and customer service, specifically referencing issues with the handling of precious stones in repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff:
- David (Owner)
Best Review:
Camille praised the attentive service and outstanding craftsmanship at Gold Star Jewelry, noting the beautiful redesign of her pieces and the competitive pricing when selling gold.
Worst Review:
Trisha expressed frustration over a negative experience involving a custom engagement ring setting where her stone was reportedly damaged during the setting process, leading to a significant dissatisfaction with both the service and the outcome.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
