Gold'N Time Jewelers, located at 283 N McDowell Blvd, Ste A, Petaluma, CA 94954, is known for its exceptional engagement ring creation and customer service. The owner, Rob Chase, and his team have built a reputation for their personalized approach to designing beautiful, custom-made rings. The store operates in Sonoma County and is celebrated for offering a wide range of services, including custom designs, jewelry repairs, appraisals, and a selection of quality jewelry options.
The store has received a total of 65 reviews, with a majority highlighting positive experiences. Customers appreciate the friendly atmosphere and the dedication of the staff in assisting with engagement rings, with many noting the expertise and passion displayed by Rob and his team. However, there are some criticisms regarding pricing and wait times for certain services.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
Best Review: Kelli noted that Gold'N Time Jewelers provides excellent jewelry repair services and expressed trust in Rob's expertise, highlighting the personalized help she received while making significant purchases.
Worst Review: Dominique expressed frustration with the store's pricing and service quality, stating that her experience was marked by miscommunication and a lack of professionalism when she sought repairs for her engagement ring.
Opening Hours:
- Tuesday: 11:00 AM - 5:30 PM
- Wednesday: 11:00 AM - 5:30 PM
- Thursday: 11:00 AM - 5:30 PM
- Friday: 11:00 AM - 5:30 PM
- Saturday: 11:00 AM - 3:30 PM
- Sunday: Closed
- Monday: Closed
Staff Member: Rob Chase (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.