Hollingsworth Jewelers Gallery, located at 5 Petaluma Blvd N, Petaluma, CA 94952, is a renowned jewelery store specializing in unique and custom engagement ring creation. The owners, Mike and Tammy Hollingsworth, along with their friendly staff, create a welcoming atmosphere where customers can explore a wide variety of engagement ring styles. With over 228 reviews, the store has established a solid reputation for providing exceptional customer service and high-quality workmanship.

Customers appreciate the personalized experience, noting the attentive and knowledgeable staff who guide them through the process of selecting the perfect ring. The store offers custom design services, including CAD drawings to visualize the final product, and is known for its beautiful selection of designer engagement rings. Many reviews highlight the stress-free experience, with staff members taking the time to educate customers about different styles and options.

However, a few negative reviews mention past issues with service quality, particularly regarding responses to inquiries and the handling of repairs. Despite these concerns, the positive feedback overwhelmingly centers on the quality of the engagement rings and the dedication of the team to customer satisfaction.

Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff members include owners Mike and Tammy Hollingsworth.

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 85%, with neutral reactions at 10% and negative sentiments at 5%. The overall atmosphere seems to reflect a strong commitment to customer service and quality craftsmanship.

Best Review:
A customer named Leah praised the store for its welcoming environment and highlighted the friendly atmosphere created by Mr. Buhler, the store's dog. They expressed gratitude for the quick and excellent service in cleaning their engagement ring.

Worst Review:
Susan mentioned an unpleasant experience with an older staff member, stating that a rude comment led her to feel disappointed after having initially positive experiences. She noted that without the owners’ assistance, her confidence in the store was diminished.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.