Gold Star Jewelry in Passaic, NJ, has established itself as a well-regarded jeweler, particularly known for its engagement ring creation and attentive customer service. Located at 678 Main Ave, Passaic, NJ 07055, this family-owned business has served the community for over 40 years, offering a variety of fine jewelry including 10k, 14k, and 18k gold options. With a focus on custom orders and repair services, customers often find their needs met with care and precision.
The store operates six days a week, ensuring accessibility for those looking to create memorable pieces like engagement rings. The phone number for inquiries is (973) 471-3900.
Customer feedback reflects a mixed atmosphere. Out of 34 reviews analyzed, there is notable appreciation for the staff's friendliness and the quality of the jewelry, particularly regarding custom engagement rings. However, some customers have faced challenges with service quality and product reliability, citing rude interactions and issues with jewelry durability.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 25%
- Negative: 25%
Best Review:
One customer highlighted the excellent service experienced at Gold Star, praising the friendly staff and the quality of the engagement ring they designed.
Worst Review:
Another customer expressed disappointment in their experience, mentioning unprofessional service and concerns about the quality of the jewelry purchased.
Opening Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 34
Store Phone Number: 9734713900