Passaic Jewelry Exchange, located at 690 Main Avenue, Passaic, New Jersey, is a jewelry store that specializes in engagement ring creation among other services. With a focus on custom jewelry design, they offer various options for customers seeking to create the perfect engagement ring. The store provides services such as jewelry repairs, diamond setting, laser engraving, and watch repairs.
Operating in Passaic County, the store is easily accessible and has garnered a total of 108 reviews online. The feedback from various online platforms presents a mixed sentiment from the customers.
Overall Sentiment from Online Customer Reviews:
Positive: 35%
Neutral: 20%
Negative: 45%
While some customers have praised the staff for their helpfulness and the store's selection, others have raised concerns about product quality and customer service. Positive reviews highlight the knowledgeable staff and good prices, noting experiences of great customer service and a wide selection of jewelry. However, negative feedback points to issues like overpricing and poor quality products, with several customers expressing dissatisfaction with items purchased.
Operating hours for Passaic Jewelry Exchange are:
- Monday to Friday: 10 AM – 7 PM
- Saturday: 10 AM – 7 PM
- Sunday: 11 AM – 6 PM
Staff members mentioned in the reviews include Michael and George.
Best Review:
Doug commended Passaic Jewelry Exchange for being the best jewelry store in town, emphasizing the great prices and friendly staff.
Worst Review:
Selena expressed frustration over her experience, criticizing the store for offering bad quality products at high prices and advising others to avoid it.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 45%
Total Customer Feedback Reviewed: 108
Store Phone Number: 9732496999