The Jewelry Exchange, located at 171 Main Street, Hackensack, NJ 07601, is a well-known destination for those in search of exquisite engagement rings. This store stands out in Bergen County for its extensive collection of diamonds and commitment to competitive pricing. The store has built a solid reputation thanks to its attentive staff and personalized service.

Customers frequently commend the knowledgeable and friendly team, who guide them through the engagement ring creation process, offering valuable insights on diamond quality and design options. With an impressive selection of both natural and lab-grown diamonds, The Jewelry Exchange caters to various preferences and budgets. Many customers appreciate the relaxed environment free from high-pressure sales tactics.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while about 10% have had neutral experiences and another 10% report issues, often relating to customer service or product delivery.

Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed

Best Review: Michael praised the efficient service in finding his partner's ideal engagement ring, noting that the staff was exceptionally helpful and knowledgeable throughout the process.

Worst Review: Samantha shared her disappointment with the quality of the ring she purchased, stating it did not meet her expectations, which led to frustration when attempting to resolve the issue.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.