Tiffany & Co. in Hackensack, NJ, located at 101 Riverside Square, Suite 184A, offers an elegant setting for creating the perfect engagement ring. This esteemed jeweler boasts a range of fine jewelry options and exceptional customer service, providing personalized assistance to clients navigating the engagement ring selection process. Staff members, notably Lisa Kim and Glen, have been highlighted for their attentiveness and expertise, ensuring a welcoming atmosphere for both new and returning customers. The store features a variety of services, including jewelry cleaning and repair, to enhance the overall shopping experience.
While most online feedback is positive, with customers praising the knowledgeable staff and luxurious experience, there are mentions of occasional service delays during busy periods that may detract from the experience.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer shared that their experience with staff member Lili was exceptional, noting personalized service while selecting a gift for a loved one.
Worst Review: A reviewer expressed disappointment regarding a long wait time during the holiday season, although they still appreciated the quality of the products.
Operating Hours:
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Lisa Kim
- Glen
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 74
Store Phone Number: 2014571220