Lee Perla Jewelers, located at 193B Riverside Square Mall, Hackensack, NJ 07601, is a distinguished establishment offering high-end jewelry services, specializing in engagement ring creation. This fine jewelry store operates in Bergen County and is recognized as an Official Rolex Retailer. Customers can expect top-notch service from their knowledgeable and friendly staff, including recognized employees like Sima and Rick, who have received numerous accolades for their assistance in selecting high-quality pieces.

The store is by appointment only on Saturdays, ensuring a personalized shopping experience. They offer a variety of luxury brands, including Tudor and Mikimoto, and provide additional services such as jewelry repair and custom designs.

Operating Hours:
- Monday – Friday: 11 AM – 6 PM
- Saturday: By Appointment Only
- Sunday: Closed

The store has received a total of 168 reviews, reflecting a variety of experiences from customers.

Overall Sentiment from Online Customer Reviews:
The overall sentiment is positive, with approximately 75% positive, 15% neutral, and 10% negative feedback noted in the reviews.

Highlight Reviews:
Best Review: A customer commended Rick for his extensive knowledge and passion for watches, noting he provided a detailed historical overview of the Rolex brand. They appreciated the high level of service despite not making a purchase.

Worst Review: A customer expressed dissatisfaction with the service received from a staff member, feeling profiled and undervalued based on appearance, which led them to take their business elsewhere.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members Mentioned: Sima, Rick