Goldmasters, located at 1519 S Arkansas Ave, Russellville, AR 72801, is a fine jewelry and antique store that specializes in custom engagement ring creation and repair services. With a focus on design, appraisal, and buying both fine gold and silver jewelry, Goldmasters excels in providing an array of options for those seeking unique and personalized engagement rings. The store has garnered a reputation for its welcoming atmosphere and knowledgeable staff.
Operating under the management of Carl S., the team is noted for their helpfulness and expertise, especially in jewelry design. Customers appreciate the affordability of prices compared to other regions, particularly those traveling from California. While many reviews highlight the quality of the jewelry and the personalized attention received, a few customers have noted instances of less-than-ideal customer service experiences, indicating varying levels of engagement from the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 20%
Negative: 13%
Highlighting positive reviews, many customers speak highly of the beautiful creations and unique designs available, stating that the store’s selection is worth the visit. However, some negative reviews reflect on experiences with staff attitudes, suggesting a need for improved customer interactions.
Best Review:
Debbie praised the jewelry, noting that the creations are beautiful and expertly finished, highlighting the quality of work done by the team.
Worst Review:
Susan expressed dissatisfaction with the rudeness of some staff members, despite admiring the jewelry and deeming the prices reasonable.
Opening Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff:
Carl S. (Manager)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77%
Total Customer Feedback Reviewed: 35
Store Phone Number: 4799684653