Joshua's Fine Jewelry, located at 310 W Main St, Russellville, AR 72801, is a well-regarded jeweler that specializes in creating custom engagement rings and providing a wide range of jewelry services. Established in 1994, this family-friendly business has built a solid reputation for exceptional customer service and quality craftsmanship.
Customers frequently praise the knowledgeable staff for their willingness to assist in designing personalized jewelry pieces, particularly engagement rings. They emphasize a no-pressure sales approach, making the ring creation process a joyful experience. The jeweler also offers various services, including jewelry repair, sizing, and engraving, ensuring that all their clients' needs are met under one roof.
While the overall sentiment from online customer reviews is largely positive, with clients expressing satisfaction about the quality and care received, there are a few noted concerns regarding customer service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 89%
Neutral: 7%
Negative: 4%
Reviews indicate a general atmosphere of satisfaction at Joshua's Fine Jewelry, especially highlighted by feedback on the quality of custom engagement rings and repairs.
Best Review:
Alaska praised the jeweler for having a great selection of pieces alongside top-notch service, indicating quick assistance and a friendly shopping environment.
Worst Review:
Tiffony mentioned negative interactions regarding professionalism and urged potential customers to be well-informed about diamonds before trusting their purchases at the store.
**Opening Hours:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 138
Store Phone Number: 4799683117