Goldsmith Co., Brookline, MA

Goldsmith Co., located at 1386-B Beacon St, Brookline, MA 02446, is a respected jeweler known for its exceptional engagement ring creation services. The store specializes in custom-designed pieces, often collaborating closely with clients to bring their vision to life. Gregory, the owner, is noted for his personalized approach and dedication to quality craftsmanship, ensuring each ring meets high standards. The shop offers various services, including ring resizing and repairs, making it a versatile destination for all jewelry needs in Norfolk County.

Customer feedback reflects a mix of experiences, with 96 reviews reviewed across multiple platforms. A notable number of clients appreciate the friendly staff and the professionalism exhibited during the ring creation process. Customers frequently mention the excellent service and the quality of the products, enhancing Goldsmith Co.'s reputation as a reliable jeweler for engagement rings.

However, some negative experiences have been noted, primarily focusing on customer service issues and concerns regarding repairs. Instances of miscommunication and dissatisfaction with service timeframes are mentioned, indicating possible areas for improvement.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 5:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |

**Staff Members:**
- Gregory (Owner)

Best Review:
One customer commended Goldsmith Co. for the exemplary experience while designing an engagement ring, highlighting the owner's attentive service and ability to source the exact diamond and design that matched the customer's specifications.

Worst Review:
Another reviewer expressed dissatisfaction with the overall service, stating that they experienced poor communication and felt mistreated when seeking help with a ring repair.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.