Walter's Jewelry is a notable jeweler located in Brookline, MA, specializing in engagement ring creation and repair services. Known for its warm and inviting atmosphere, the shop is operated by Walter and his wife, Leah, who provide personalized customer service. They offer a range of services, including jewelry cleaning, resizing, custom jewelry creation, and watch repair, making it a go-to location for various jewelry needs in Norfolk County.

Despite the overall positive sentiment, customer reviews reflect a mix of experiences. Positive reviews often highlight the craftsmanship and friendly service, commending the reasonable pricing for repairs and the personal attention received during the engagement ring selection process. However, some customers have expressed dissatisfaction with customer service and issues regarding the quality of repairs, suggesting improvements in communication and attentiveness during consultations.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%

**Opening Hours:**
| Day | Hours |
|-----------|---------------|
| Monday | 9:30 AM - 6:00 PM |
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 9:30 AM - 5:00 PM |
| Sunday | Closed |

**Staff Members:**
- Walter
- Leah

Best Review:
Sarah commends Walter's Jewelry for providing high-quality repair work, excellent customer service, and reasonable pricing, particularly noting how she felt valued as a customer during her visits.

Worst Review:
Armando shares a negative experience regarding customer service, expressing frustration over poor treatment when discussing resizing costs and feeling unprofessional handling of his belongings.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.