The Goldsmiths, located at 80 Commerce Dr, Reading, PA 19610, is a distinguished jeweler in Berks County, known for its custom engagement rings and exceptional customer service. The store provides a range of jewelry services, including custom designs, repairs, and resizing. Staff members exhibit a strong commitment to customer satisfaction, often creating beautiful and personalized pieces for their clients. The owner, whose passion for jewelry is evident, strives to provide a welcoming atmosphere for all visitors.

Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Overall, 34 reviews were analyzed to provide insights into the customer experiences at The Goldsmiths.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 72%
Neutral sentiment: 18%
Negative sentiment: 10%

Many customers praise the jeweler for its quality of work and helpfulness in creating custom engagement rings. However, a few negative reviews mention unsatisfactory service and lack of empathy in specific situations.

Best Review:
A customer commended the jeweler for creating a stunning engagement ring in a short timeframe, highlighting the excellent quality and customer service they experienced.

Worst Review:
Another customer expressed disappointment, describing a lack of compassion received when bringing in a sentimental ring inherited from a deceased relative, feeling as though the service was dismissive rather than supportive.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.