Marc Robinson Jewelers, located at 4401 N Interstate Hwy 35, Ste 824, Round Rock, TX 78664, is a reputable jewelry store specializing in engagement ring creation and a wide array of services, including custom jewelry design and watch repair. Known for its elegant selection and personalized service, this establishment operates in Williamson County and is managed by Sunny, with a supportive team, including staff member TK.
The store has gathered a total of 745 reviews, reflecting a diverse range of customer experiences.
Overall Sentiment from Online Customer Reviews:
The general atmosphere of feedback is mixed, showcasing both strong praise for the service and quality of products alongside concerns over specific experiences. Positive sentiment accounts for approximately 70%, neutral for 10%, and negative at 20%.
Best Review:
A review by a customer highlighted how engaged and patient the staff, particularly TK, were during the process of selecting the perfect custom engagement ring. This experience was described as life-changing due to the attentive and knowledgeable service.
Worst Review:
Conversely, another reviewer recounted frustration over the repeated loss of stones from an engagement ring, revealing issues with the craftsmanship and support provided, despite promises of quality.
**Operating Hours:**
- Monday - Thursday: 11 AM - 7 PM
- Friday - Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 7 PM
Staff Members Mentioned:
- Sunny
- TK
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.