Q & T Jewelry Round Rock TX
Q&T Jewelry is a family-owned jeweler based in Round Rock, TX, known for its exceptional services in creating engagement rings. They have built a strong reputation for providing high-quality custom jewelry and repair services since opening in 2001. The shop operates in Williamson County and is located at 220 Sundance Parkway, Suite 300, Round Rock, TX 78681. Customers can reach them at (512) 733-9120.
The store's operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 6 PM |
| Sunday | Closed |
| Monday | Closed |
With a total of 156 reviews reviewed, Q&T Jewelry receives predominantly positive feedback from customers who appreciate the friendly, personal service provided by the staff, specifically mentioning the expertise of owners Peter and Le. Clients often highlight the store's ability to handle custom requests and repairs quickly and affordably, creating a welcoming atmosphere that promotes trust.
However, there are also some criticisms regarding the pricing of services that customers feel are high for certain repairs, which can affect perceptions of value.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is predominantly positive, with an approximate score of 85% positive, 10% neutral, and 5% negative. Customers frequently praise the quality of jewelry and customer service, while some express concerns about pricing for specific services.
Best Review:
A customer named Tanya expressed her satisfaction with the quality and uniqueness of Q&T's jewelry, noting the exceptional customer service received over many years of patronage, highlighting a strong emotional connection with the owners.
Worst Review:
Lisa criticized Q&T Jewelry for not repairing her non-diamond pieces, feeling dismissed by the staff when explaining why they couldn't work on her items, which left her disappointed with the service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
