J. West Jewelers Round Rock TX
J. West Jewelers is a highly regarded jewelry store situated in Round Rock, TX, known for its exceptional engagement ring creation and personalized customer service. With a strong emphasis on craftsmanship and customer care, this family-owned business has earned consistent praise for its ability to transform customer ideas into beautiful, unique pieces.
The store operates within Williamson County and offers a variety of services, including custom engagement ring design, jewelry repair, and watch services. Customers especially appreciate the attentive staff who take the time to guide them through the design process and ensure that every detail is executed to perfection. The owners, Joe and Kelli, are recognized for their deep commitment to customer satisfaction and quality craftsmanship, which has created a welcoming and trustworthy environment for clients.
The business has received a substantial number of reviews, totaling over 630 across various platforms, indicating a broad base of customer feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Highlight Reviews:
Best Review: A customer named Megan expressed immense satisfaction with J West Jewelers after they redesigned her engagement ring and incorporated family heirloom stones, resulting in a stunning final product that exceeded her expectations.
Worst Review: In contrast, a customer named Angie reported dissatisfaction regarding the resizing of her ring, experiencing delays and claiming it still did not fit correctly upon completion, leading her to seek alternatives in the future.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Location & Hours**
110 N Interstate Hwy-35 Ste 255
Round Rock, TX 78681
(512) 733-5006
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff Members: Joe W., Kelli W.
