Graeber Jewelers, located at 1303 Union Road, West Seneca, NY 14224, with a contact number of (716) 675-5226, has been a prominent family-owned business since its establishment in 1907. The store operates in Erie County and offers a wide variety of jewelry services, particularly specializing in the creation of custom engagement rings. With a dedicated team focusing on personalized customer care, Graeber Jewelers ensures that each client receives attentive service tailored to their needs. The owner, Julie Graeber, brings over 20 years of expertise, guaranteeing a knowledgeable approach to every interaction.

Operating hours are as follows:
- Monday – Wednesday: 10 AM – 6 PM
- Thursday – Friday: 10 AM – 7 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Based on a total of 126 reviews analyzed, Graeber Jewelers has an overwhelmingly positive response from customers. The review sentiment indicates approximately 85% positive, 10% neutral, and 5% negative feedback.

Customers frequently highlight the exceptional care offered by the staff, helpfulness in the jewelry selection process, and the quality of their work. Some reviews noted average pricing and occasional issues with service accessibility.

Best Review:
Amy Fronczak commended the store for the friendly staff who provide excellent assistance, making every customer feel valued and welcome during their shopping experience.

Worst Review:
Jessica Schuler expressed disappointment in her experience when her engagement ring resizing resulted in a less than satisfactory finish, pointing to concerns about the quality of the service received.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members Mentioned:**
- Julie Graeber