M. Grosser Jewelry Design, located at 580 E Carmel Dr Suite 130, Carmel, IN 46032, is a distinguished jeweler recognized for its custom engagement ring creation and exceptional service. The shop is helmed by Mark Grosser, a Certified Master Jeweler with over 30 years of expertise in designing unique jewelry pieces. This establishment operates 24 hours a day, offering services that include custom designs, jewelry redesigning, and honest appraisals for diamonds, gemstones, and other precious materials. The store operates in Hamilton County and emphasizes the use of high-quality materials while employing old-world techniques to create stunning jewelry that stands out.
Reviews collected from various online platforms (totaling 44 reviews) reflect a generally positive sentiment about the jeweler's craftsmanship and customer service. Customers appreciate the professionalism and creativity exhibited by Mark and his team, often highlighting the personalized experience when designing custom engagement rings. However, there are mentions of delays in order processing and occasional issues with resizing or fixing pieces, which some customers found frustrating.
Overall Sentiment from Online Customer Reviews:
Positive: 75%, Neutral: 15%, Negative: 10%
Best Review:
One customer praised Mark for his ability to transform old family heirlooms into beautiful, modern pieces of jewelry that exceeded their expectations.
Worst Review:
Another review noted dissatisfaction with resizing changes, where a customer felt the jeweler did not adequately address the sizing issues after multiple attempts.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
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| Open 24 Hours |
Staff Member:
- Mark Grosser
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 44
Store Phone Number: 3175710838