Pierce Jewelers, located at 114 E Carmel Dr, Carmel, IN 46032, is a family-owned jewelry store specializing in engagement ring creation and custom jewelry design. With a reputation built over the years, they offer a unique experience with knowledgeable staff including owners Chuck Scanlan and John Kanable, who are dedicated to crafting exceptional pieces that reflect personal style. Their services include bridal jewelry, custom designs, jewelry repair, and gemstone selection, utilizing both mined and lab-grown diamonds. The store operates in Hamilton County and is well-regarded for its friendly atmosphere and educational approach to jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%
Customer reviews highlight the exceptional customer service provided at Pierce Jewelers, with many noting the attentive and knowledgeable staff who support clients in selecting or designing their perfect engagement rings. Some reviews mention the store's commitment to quality and custom craftsmanship while discussing the warm, inviting environment that makes customers feel valued.
Best Review:
Lisa appreciated the comfortable atmosphere at Pierce Jewelers, highlighting how John and Chuck helped her choose an upgrade for her wedding rings that exceeded her expectations with stunning results.
Worst Review:
One review by a customer mentioned the passing of co-founder Buddy, reflecting on the emotional impact on long-term patrons but still expressed satisfaction with the services from the remaining staff.
**Store Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members: Chuck Scanlan, John Kanable
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 81
Store Phone Number: 3175743333