JEM Jewellers, located at 2750 East 146th St. Ste 202 in Carmel, IN, is a cherished spot for couples seeking custom engagement rings. Situated in Hamilton County, this boutique-style jeweler is known for its personal touch and quality craftsmanship, and has garnered 82 reviews reflecting the local community's appreciation.

Led by owner Jan Marten and her dedicated team, JEM Jewellers offers a creative and welcoming environment for custom jewelry design. Customers frequently rave about the personalized service, highlighting how Jan and her staff take the time to understand their visions and turn them into stunning pieces. The shop specializes in engagement rings, wedding bands, and fine jewelry, ensuring that every client leaves with something special. Interestingly, while most reviews sing praises, a few mention delays in communication during busier periods.

Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have expressed neutral feelings and 5% have reported issues.

Opening Hours:

Monday to Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: Closed

Best Review: Brenna praised the exceptional experience she had at JEM, noting how Jan and Melissa were responsive and helped her design beautiful wedding bands, making her feel valued throughout the process.

Worst Review: Renee shared her dissatisfaction with the lack of communication regarding a ring repair, feeling left in the dark about the status of her project.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.