Guzzetta Jewelers, located at **1850 Douglas Blvd, Ste 994, Roseville, CA 95661**, is renowned for its specialized services in the creation of engagement rings, along with a range of jewelry offerings that cater to various tastes and budgets. The shop is family-owned and operated in Placer County, ensuring a personalized touch in every interaction. Customers appreciate the dedication to quality service and craftsmanship exhibited by the team, particularly the owner Gary Guzzetta and staff like Greg.
Despite the positive experiences highlighted by many, the jeweler has also faced critiques regarding customer service and communication issues. Some customers reported dissatisfaction with the timing of repairs and the clarity of information provided, which reflects a need for improvement in certain interactions.
Overall sentiment from online customer reviews:
- Positive: 55%
- Neutral: 20%
- Negative: 25%
The total number of reviews analyzed is **94**.
Best Review: A customer praised Guzzetta Jewelers for their exceptional service in creating a custom engagement ring that surpassed expectations, emphasizing the welcoming atmosphere and attention given by the staff.
Worst Review: Another customer expressed disappointment with the handling of a ring repair, describing a lack of accountability and poor communication, leading to a frustrating experience with the service.
Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members:
- Gary Guzzetta
- Greg
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.