Santillan Jewelers, Roseville, CA

Santillan Jewelers, located in Rocklin, CA, is a well-regarded jewelry store specializing in engagement ring creation and custom services. This family-owned business offers a personal touch and a no-pressure approach, making it a popular choice among couples seeking the perfect engagement ring. With a dedicated team led by owner Martin Santillan, customers can expect expert insights and attentive service when designing custom pieces.

The store provides a comprehensive array of services, including jewelry repair, appraisals, cleaning, resizing, and custom jewelry design. Santillan Jewelers operates in Placer County and has maintained a solid reputation with a strong Yelp rating.

Reviews from customers indicate a generally positive sentiment towards the quality of products and services. After analyzing 73 reviews, the overall sentiment from online customers is categorized as follows:

Positive: 90%
Neutral: 5%
Negative: 5%

Positive reviews often highlight the friendly and knowledgeable staff, with customers expressing satisfaction with their custom engagement rings and overall shopping experience. Many mention the personalized service provided by Marty, the owner, which enhances customer trust and satisfaction.

Conversely, negative reviews focus primarily on specific repair concerns, such as uneven work on ring settings or delays in service, but these instances appear to be exceptions rather than the norm.

Best Review: A customer praised Santillan Jewelers for the exceptional service received while creating a custom engagement ring, noting the staff's helpfulness and expertise in ensuring a perfect fit for their needs.

Worst Review: Another customer expressed dissatisfaction with the quality of work after having a ring resized, mentioning issues with uneven diamond settings and tarnishing soon after service.

Located at 5738 Lonetree Blvd, Rocklin, CA 95765, Santillan Jewelers can be reached at (916) 672-6432.

Hours of Operation:
- Tuesday to Friday: 10:30 AM - 5:30 PM
- Saturday: 11:00 AM - 4:00 PM
- Monday and Sunday: Closed

Staff members include Martin Santillan.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.