Nielsen Jewelers, located at 753 Broadway, Lorain, OH 44052, has been a family-run establishment since 1877, specializing in the creation of engagement rings and custom jewelry. The store prides itself on providing high-quality craftsmanship, with expert repairs done on-site by certified professionals, Tina Nielsen Zaworski and Carl Nielsen, both of whom boast over 40 years of experience.
With a total of 99 reviews, the sentiment towards Nielsen Jewelers is generally positive. The atmosphere appears welcoming, and customers note the friendly service and knowledgeable staff. Many positive reviews highlight the exceptional customer experience, particularly praising the personalized attention given during the engagement ring selection process. Some customers have expressed satisfaction with the quality of the jewelry and repair services.
However, a few negative reviews mention concerns about pricing and customer interaction, with instances of unhelpful service cited.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: Sam Sol praised the exemplary service and quality of work at Nielsen Jewelers, describing it as top-class and commendable.
Worst Review: Coleen C expressed dissatisfaction with the prices, describing them as too high without suggesting a comparative value.
Hours of Operation:
- Monday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
Staff Members:
- Tina Nielsen Zaworski
- Carl Nielsen
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 99
Store Phone Number: 4402444255