Kay Jewelers, located at 4501 North Leavitt Rd, Lorain, OH 44053-2389, is a popular destination for customers in Lorain County seeking exceptional engagement ring services. With a reputation for attentive service and knowledgeable staff, Kay Jewelers specializes in creating stunning engagement rings that cater to a variety of tastes and budgets. Customers appreciate the extensive selection of fine jewelry, including options for personalization and custom orders.

Operating hours for Kay Jewelers are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
Phone: (440) 989-1028

The store has received a total of 95 Google reviews, reflecting a strong customer interest in their offerings.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

This score indicates a predominantly positive atmosphere, with many customers praising the friendly and knowledgeable staff. Positive sentiments often highlight excellent customer service and beautiful selections. However, some negative feedback indicates issues with wait times and service on busy days.

Best Review:
Lisa noted her satisfaction with the service and the bridal rings purchased for her upcoming wedding, expressing excitement for her new jewelry.

Worst Review:
Shana described a less favorable interaction, mentioning a condescending attitude from a manager during her inquiry, which left her disappointed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Mentioned:
- Heather
- Ariana
- Brian