Hamel, W. Jeweler is a well-regarded family-owned jewelry store located at 21 Elm St, Nashua, NH 03060, with a strong focus on engagement ring creation and repair services. With over 40 years of experience in the industry, the jeweler has developed a reputation for quality craftsmanship and customer service.
**Overview Creation**:
The shop offers a variety of services including custom engagement ring design, watch and jewelry repair, and engraving. Customers generally appreciate the affordability and expertise of the owner, Bill, who is often praised for his friendly demeanor and skill in handling both jewelry and watch repairs. However, some negative feedback exists, with a few customers commenting on overpricing and unsatisfactory experiences regarding certain products.
**Customer Reviews Sentiment:**
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
These scores reflect a generally favorable atmosphere among customers, indicating that while many have positive views about the service and pricing, there are instances of discontent that should be noted.
**Best Review:**
Lianne praised the excellently personal service and unbeatable prices offered at the jeweler, highlighting the professionalism and quality encountered during her visit.
**Worst Review:**
TheDarkKnight expressed a negative experience, claiming to have overpaid for a watch, describing the owner as untrustworthy and suggesting customers avoid the store to prevent financial loss.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 12:00 PM - 5:00 PM
- Tuesday: 12:00 PM - 5:00 PM
- Wednesday: 12:00 PM - 5:00 PM
- Thursday: 12:00 PM - 5:00 PM
- Friday: 12:00 PM - 5:00 PM
- Saturday: 12:00 PM - 5:00 PM
- Sunday: Closed
**Staff:**
- Bill (Owner)
Positivity Score: 80%
Total Customer Feedback Reviewed: 11
Store Phone Number: 6038890521