Shnayder Jewelry and Pawn Shop is a trusted name in Nashua, NH, specializing in fine jewelry and custom engagement ring creation. Located at 110 Daniel Webster Hwy, this owner-operated shop has built a reputation for quality and service since its inception in 1997. The passionate staff, including Alex Mitnik and Joseph Shnayder, provide knowledgeable assistance in selecting or designing the perfect engagement ring, ensuring each piece reflects the unique vision of the customer. The shop is not only a jewelry store but also functions as a pawnbroker, dealing with a variety of items from diamonds to electronics.
Despite the competitive services, customer reviews reflect a diverse sentiment. A total of 181 reviews were analyzed, revealing a mixed atmosphere.
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 25%
- Negative: 20%
Positive reviews often highlight the knowledgeable and helpful service provided by Alex, noting his ability to guide customers through the engagement ring selection process with honesty and professional insight. In contrast, some negative reviews detail experiences of perceived aggressive sales tactics and dissatisfaction with pricing, leading to a more cautious view of the store's approach.
Best Review:
A customer praised the exceptional service provided by Alex, noting how he took the time to perfect an engagement ring, making it a memorable experience.
Worst Review:
Another customer expressed frustration over high prices and feeling pressured during the sales process, claiming to have overpaid for a gold chain.
Operating Hours:
- Monday to Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Alex Mitnik
- Joseph Shnayder
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 181