Hammer Jewelers is a well-established jeweler located at 136 East Mulberry St, Collierville, TN 38017, operating in Shelby County. Founded in 1880, the shop has become a cherished tradition in the community, specializing in a variety of services including custom engagement ring creation, wedding bands, jewelry repairs, and watch services. With a team of experienced staff, including certified gemologists, Hammer Jewelers prides itself on its craftsmanship and customer service.

Over the course of 36 reviews, the sentiment is mixed. Positive comments highlight the knowledgeable staff, personalized service, and the beautiful selection of jewelry available. Customers appreciate the custom ring design services, often mentioning the expertise of owner Michael Hammer and his son David. However, some reviews express dissatisfaction with customer service experiences, noting a lack of attentiveness and issues with specific repairs or pricing.

Overall Sentiment from Online Customer Reviews:
Positive: 58%
Neutral: 20%
Negative: 22%

| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |

Staff: Michael Hammer, David Hammer

Best Review:
One customer commended Hammer Jewelers for their outstanding customer service and classic collections, expressing that the atmosphere makes it an enjoyable experience, especially for significant purchases like engagement rings.

Worst Review:
Another review reflected disappointment over a negative interaction with Mr. Hammer, describing a distressing experience related to a ring repair that resulted in frustration due to perceived disrespect and lack of communication.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.