Reeds Jewelers, located at 4650 Merchants Park Cir Ste 840, Collierville, TN 38017, operates as a reputable jewelry store that specializes in a wide range of services, particularly in the creation of customized engagement rings. Known for its extensive selection of fine jewelry and brand-name watches, this store stands out in Shelby County for its commitment to quality and customer satisfaction.
Customers have generally expressed positive sentiments regarding their experiences, praising the quality of craftsmanship and the variety offered in engagement ring designs. The knowledgeable staff provides attentive service, helping clients navigate their options when selecting the perfect ring. However, there have been some reports indicating inconsistency in customer service, where a few patrons felt less satisfied with their interactions, highlighting the need for improvement in certain areas.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Best Review:** A customer praised Reeds Jewelers for their exceptional engagement ring selection and noted that the staff was incredibly helpful in guiding them through the design process, resulting in a unique and personal piece.
**Worst Review:** Another customer mentioned a frustrating experience with delivery delays and felt that communication from the store could have been much better, leading to disappointment in their overall service experience.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 9018611560