Paul Harkness Jewelry Design, located at 110 W Pennsylvania Ave, Southern Pines, NC 28387, specializes in handcrafted engagement rings and custom jewelry. With over 30 years of experience in fine jewelry design, Paul Harkness is known for his exceptional craftsmanship and personalized service. The store provides a range of services including jewelry repair, custom design, and resizing.
Operating hours are:
- Thursday: 11 AM – 5 PM
- Friday: 11 AM – 5 PM
- Saturday: 11 AM – 4 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 11 AM – 5 PM
- Wednesday: 11 AM – 5 PM
The store has received a total of 7 reviews, reflecting a mix of experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 71%
Neutral: 14%
Negative: 14%
Positive reviews highlight the excellent customer service, craftsmanship, and the ability of Paul to work within budget constraints for creating unique engagement rings. Customers appreciate the personal touch and the depth of knowledge he brings to each piece.
On the other hand, negative feedback points to issues with pricing changes and dissatisfaction with certain aspects of the designs not meeting expectations.
Best Review:
James praised Paul Harkness for working creatively within a budget to create a unique engagement and wedding ring, emphasizing the continuous support in maintaining the rings.
Worst Review:
Alexia expressed disappointment due to twice changed prices and noted that the ring received did not resemble the pictures she provided, indicating a mismatch in expectations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 78%
Total Customer Feedback Reviewed: 7
Store Phone Number: 9106954275