KAY Jewelers, located at 178 Brucewood Rd, Southern Pines, NC 28387, operates in Moore County and specializes in crafting exquisite engagement rings along with a variety of fine jewelry. With a phone number of (910) 246-1523, this store is committed to providing a superior shopping experience and quality customer service. They offer services including custom jewelry orders, jewelry maintenance and repair, and financing options, ensuring a comprehensive engagement ring creation process. The knowledgeable staff is dedicated to assisting customers in finding or designing the perfect ring to commemorate significant life events.

Operating Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews is mixed. Approximately 60% of customers expressed positive sentiments, appreciating the staff's knowledge and helpfulness, while around 20% highlighted negative experiences related to customer service and unresolved issues. The remaining 20% of reviews were neutral, reflecting general satisfaction without strong opinions.

Best Review: Ryan commended the store for its great service and competitive prices, highlighting a positive shopping experience.

Worst Review: Wil expressed ongoing dissatisfaction regarding poor customer service, indicating significant issues with his financing experience at the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.