Helzberg Diamonds, located at 12725 Wayzata Blvd, Sp 2137, Minnetonka, MN 55305, is a reputable jeweler specializing in engagement ring creation and a variety of fine jewelry services. The store operates in Hennepin County and is known for its extensive selection of both natural and lab-grown diamonds, alongside various customizable options for crafting the perfect engagement ring to suit individual tastes.

The staff at Helzberg Diamonds, particularly noted are associates like Kevin and Alescia, offer knowledgeable and friendly service. Customers appreciate the personalized attention they receive, as well as the assistance in navigating options for engagement rings and other jewelry. However, some negative feedback highlights less favorable customer service experiences, with a few patrons mentioning unresponsive staff or lack of attention during visits.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Highlight Reviews:
Best Review: A customer praised Kevin for making them feel comfortable during a significant purchase, appreciating the honest and hardworking approach in creating a custom ring.
Worst Review: Another reviewer expressed dissatisfaction with the customer service, describing an encounter where they felt treated dismissively while having their ring cleaned.

Opening Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members:
Kevin, Alescia

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.