Helzberg Diamonds, located at 1756 Clements Bridge Rd, Deptford, NJ 08096, offers a dedicated engagement ring creation service with a focus on enhancing the customer experience. The store operates in Gloucester County and is well-known for its extensive selection of diamonds and customizable jewelry options. Customers can expect personalized service from a knowledgeable staff, including associates like Kelly and Princess, who are recognized for their attentiveness and expertise in guiding customers through the engagement ring selection process.

The sentiment from online customer reviews reflects a generally positive atmosphere surrounding the store's service, with a significant number of favorable experiences mentioned. However, there are also a few concerns raised about repair services and warranty handling.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

The store has accumulated a total of 153 reviews across various platforms, highlighting both strong service and some issues concerning repairs and warranty claims.

Best Review: A customer praised the exceptional service from Kelly, noting that she was patient and understanding, ensuring the selection of an engagement ring that fit both desire and budget.

Worst Review: A customer expressed deep disappointment regarding repeated issues with repairs on their engagement ring. They described receiving subpar repair work and claimed the engagement ring ended up cracked, ultimately leading to frustration over the warranty service.

Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 5:00 PM |

Staff Mentioned:
- Kelly
- Princess

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.