Zales Jewelers - Deptford Mall in Deptford NJ
Zales Jewelers, located at 1750 Deptford Center Rd., Ste. 1128 A, Deptford, NJ 08096-5222, is a prominent jewelry store specializing in engagement ring creation. Offering a remarkable selection of fine jewelry, Zales is known for its ability to help customers discover exquisite engagement and wedding rings tailored to their unique styles. The skilled staff are noted for providing personalized consultations, ensuring that each piece reflects the customer’s desires.
The store also provides various services, including custom jewelry creation, jewelry and watch repair, cleaning, inspection, and trade-in options. Their commitment to customer satisfaction is evident through their extensive offerings.
Operating in Gloucester County, Zales has received a total of 109 reviews, showcasing a mix of customer experiences that highlight both positive and negative aspects of their service.
Overall Sentiment from Online Customer Reviews:
Positive: 58%
Neutral: 25%
Negative: 17%
The positive reviews often mention the friendly and helpful staff who go above and beyond to assist customers in finding the perfect engagement ring, while the negative reviews reflect concerns about customer service inconsistencies and pricing transparency.
Best Review:
Keesha praised Zales as the best place to find fabulous rings at great prices, highlighting the outstanding service provided by the staff.
Worst Review:
Brielle expressed strong dissatisfaction regarding tarnishing on a pair of gold earrings purchased, underscoring her disappointment in the quality of jewelry offered.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
Staff members mentioned in the reviews include Gian and Jessica, recognized for their excellent customer service.
