Helzberg Diamonds is a well-regarded jewelry store located at 4134 W Division St, Saint Cloud, MN 56301. Customers have praised the knowledgeable and friendly staff, particularly noting the dedication of team members like Evan, who is recognized for his exceptional service in assisting with engagement ring creation and pairing it with wedding bands. The store offers a wide selection of diamond and fine jewelry, catering to those looking for meaningful engagement and wedding pieces. While many reviews reflect a positive atmosphere and high-quality products, there are also remarks about limited selections for certain types of jewelry, particularly men's and religious items. Overall, Helzberg Diamonds is known for its earnest commitment to customer service and quality products in Stearns County.
Operating Hours:
- Monday to Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 5:00 PM
Staff Members:
- Evan
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a strong positive response, with approximately 75% positive, 15% neutral, and 10% negative sentiments.
Best Review:
A customer named April highlighted the fantastic service provided by Evan, mentioning his patience and commitment to helping find the perfect engagement ring and wedding bands. She expressed appreciation for the exceptional customer experience.
Worst Review:
A customer named Justin criticized the service received, stating that the staff seemed more interested in selling expensive products rather than understanding customer needs, which led to a less satisfactory experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 30
Store Phone Number: 3202401333