Helzberg Diamonds, located at 4444 1st Ave NE, Suite 214, Cedar Rapids, IA 52402, is a well-regarded jeweler specializing in engagement ring creation and personalized jewelry services. Known for its expert staff and extensive selection of diamonds, the store assists customers in designing custom engagement rings tailored to individual tastes. Helzberg also provides comprehensive services, including jewelry repairs, appraisals, and personalization options for various occasions.
Operating within Linn County, the store is staffed by knowledgeable associates who aim to create an enjoyable shopping experience. Customer insights reflect a mixture of sentiments, noting the professionalism and attentiveness of the staff while also mentioning occasional issues with wait times and service consistency.
Overall Sentiment from Online Customer Reviews:
The overall customer sentiment is moderately positive, with approximately 68% of reviews expressing satisfaction, 19% neutral reactions, and 13% negative experiences.
**Opening Hours:**
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 9:00 PM
Best Review:
Mitch expressed satisfaction with the store's service, highlighting the ability to find a unique gift and the quality of assistance received from the staff.
Worst Review:
Jason shared a very disappointing experience regarding a delay in wedding ring repairs, stating that his original ring was lost and that he received a cheap replacement, expressing frustration over the situation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 103
Store Phone Number: 3193959243