Henderson & Co. Jewelers, located at 5255 Simpson Ferry Rd, Mechanicsburg, PA, is renowned for its exceptional engagement ring creation services and personalized customer care. With an impressive reputation built over the years, this family-owned business focuses on custom designs, utilizing the expertise of owner David Henderson, a skilled goldsmith and gemologist with over 40 years of experience. The team prides itself on offering bespoke jewelry that reflects the unique preferences of each customer.

Operating in Cumberland County, Henderson & Co. provides a range of services, including on-site repairs, appraisals by a G.I.A. gemologist, and the option for clients to bring in their materials for custom pieces. Customers appreciate the store's commitment to quality craftsmanship and personal attention during the design process.

Overall, the feedback from customers has been overwhelmingly positive, with 170 reviews highlighting the exceptional service and quality of work. Some critiques have been noted regarding specific staff interactions, but these appear to be isolated incidents rather than a reflection of the overall customer experience.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Elizabeth noted the excellence in service, craftsmanship, and value received at Henderson & Co. She emphasized how the staff exceeded her expectations, reinforcing the shop's positive reputation.

Worst Review:
Kathy expressed disappointment in the customer service she received, highlighting a lack of greeting upon entering the store and feeling unwelcomed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Hours of Operation |
|--------------------------|
| Tuesday & Wednesday: 10:00 AM - 6:00 PM |
| Friday & Saturday: 10:00 AM - 4:00 PM |
| Sunday - Monday - Thursday: Closed |

Staff members mentioned include David Henderson (Owner).