Mumma's Jewelry Store, located at 34 West Main Street, Mechanicsburg, PA, is a well-established jeweler offering a unique selection of fine jewelry and specialized engagement ring services. This family-owned business has been operating since 1914, emphasizing estate and contemporary jewelry alongside expert repair services.
The store has received a mixed response from clients, with 30 reviews analyzed. On one hand, many customers have positively noted the great selection of jewelry and the shop's long-standing heritage. However, some negative feedback highlights issues with customer service, particularly concerning the new management, leading to disappointing experiences for returning clients.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------|
| Tuesday | 10:30 am - 4:30 pm |
| Wednesday | 10:30 am - 4:30 pm |
| Thursday | 10:30 am - 4:30 pm |
| Friday | 10:30 am - 4:30 pm |
| Saturday | 10:30 am - 4:00 pm |
| Sunday | Closed |
| Monday | Closed |
Staff details were not specified.
Best Review:
A customer appreciated the delightful selection at Mumma's Jewelry Store, extolling the shop's rich history in Mechanicsburg and highlighting the helpfulness of the staff during their engagement ring selection.
Worst Review:
Another individual expressed dissatisfaction regarding the current store management, describing rude behavior and a lack of knowledge compared to the previous owner, leading to a resolve not to return.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 30
Store Phone Number: 7177669422