Hesselbein's Jewelers, located at 143 Crossroads Blvd, Carmel, CA 93923, is a cherished local spot that specializes in creating exquisite engagement rings. Operating in Monterey County, this jewelry store has earned a stellar reputation for blending craftsmanship with personalized customer service.
The team, led by the kind and knowledgeable Arthur Hesselbein and his skilled staff, is dedicated to making the engagement ring design process both enjoyable and memorable. They are known for their ability to capture individual styles and ideas, ensuring that each piece reflects the unique love story of each couple. Many customers have noted the warm and welcoming atmosphere, making it a comforting place to find a piece that symbolizes a lifelong commitment.
Customer Sentiment: Approximately 85% of customers are highly satisfied. About 10% have shared neutral sentiments, while 5% encountered some challenges, particularly regarding service consistency at times.
Opening Hours:
Monday to Saturday: 10:00 AM – 5:30 PM
Sunday: Closed
Best Review: Susan shared a heartfelt story about purchasing a beautiful Rolex watch, highlighting the extraordinary service and personal touch provided by the staff, which made her family experience truly special.
Worst Review: Rodney expressed disappointment upon learning that the store had closed, mentioning that he was sad to lose a place where he received such excellent repair services in the past.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 22