Michael Sherman Jewelry Design, located at 3612 The Barnyard, Carmel-By-The-Sea, CA 93923, operates in Monterey County and specializes in custom, handcrafted engagement rings and jewelry. Established in 1972, the jeweler combines Old World craftsmanship with contemporary designs, ensuring a unique, high-quality experience for clients. The store is known for offering personalized service, with a full-time gemologist available to help select the perfect stones for engagement rings.
Operating hours are as follows:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
The review analysis includes a total of 6 reviews.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 67%
Neutral sentiment: 17%
Negative sentiment: 16%
Positive reviews highlight the exceptional quality and artistry of the engagement rings created, as well as the friendly and knowledgeable staff. However, negative feedback mentions issues regarding jewelry repairs, with at least one instance of dissatisfaction noted, despite a full refund being provided to the customer.
Best Review:
A reviewer praised the unique and beautiful designs offered at Michael Sherman Jewelry Design, emphasizing that the artistry and customer service were outstanding, making the experience memorable.
Worst Review:
Another customer expressed disappointment regarding a jewelry repair, stating that their wedding ring was not resized properly, leading to visible cut marks and an uneven shape. They acknowledged receiving a full refund but felt compelled to seek repairs elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75.5%
Total Customer Feedback Reviewed: 6
Store Phone Number: 8316245171