Huffman Jewelers, Ballwin, MO

Huffman Jewelers, located at 14740 Manchester Rd, Ballwin, MO 63011, is a family-owned business renowned for its exceptional engagement ring creation and jewelry services. With over 82 reviews analyzed, the shop has earned a stellar reputation in St. Louis County for its craftsmanship and customer service. The store specializes in custom jewelry design, jewelry repair, watch repair, and estate jewelry, ensuring that every piece is crafted to meet unique customer specifications.

Vicki, the current owner, has been a trusted goldsmith and diamond setter for 15 years, continuing the legacy of quality instilled by founder Herman Huffman in 1957. The staff, including her son Brenden, who serves as the store manager, and her daughter Kelly, assistant manager, contribute to a welcoming atmosphere that makes customers feel like family.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Customers frequently praise the exceptional customer service, mentioning the knowledgeable staff and quick turnaround times for repairs. However, some negative feedback highlighted occasional difficulties with specific staff members, although the majority of reviews reflect a consistent positive experience.

Best Review: John commended the friendly atmosphere and outstanding service while emphasizing how his watch battery replacement was completed free of charge due to his status as a return customer.

Worst Review: M S expressed dissatisfaction with one of the staff members but appreciated the quality of the repair work and standard pricing overall.

**Opening Hours:**
- Monday: 11:00 AM - 3:00 PM
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Staff Members:
- Vicki (Owner)
- Brenden (Store Manager)
- Kelly (Assistant Manager)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.