Novak Jewelers, located at 14442 Clayton Rd, Ballwin, MO 63011, is a remarkable destination for those seeking bespoke engagement rings. This family-owned and operated jeweler has built a strong reputation in St. Louis County for its exceptional craftsmanship and personalized service. With a stellar rating of 4.9 based on 16 customer reviews, Novak Jewelers prides itself on creating unique pieces that resonate with personal stories and individual styles.
The owner, Greg Novak, is praised for his down-to-earth approach, ensuring that customers feel comfortable and valued without feeling pressured to make a purchase. The store specializes in custom designs, catering specifically to engagement rings, bridal jewelry, and a selection of exclusive designer pieces. Many reviews highlight the welcoming atmosphere and the staff's attentive service, as they are always ready to assist in the design process or provide expert repairs.
While the overall sentiment is overwhelmingly positive, some reviews noted that the jewelry selection might be smaller compared to larger retailers, but this is balanced by the uniqueness and quality of the pieces offered. The dedication to excellent customer service and craftsmanship stands out as a hallmark of the Novak Jewelers experience.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 10%
Negative: 0%
Opening Hours:
| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 1:00 PM |
| Sunday | Closed |
Staff: Greg Novak
Best Review:
Lynn noted the exceptional customer service and unique engagement rings at Novak Jewelers, highlighting the warm atmosphere that made her feel valued.
Worst Review:
No notable negative reviews were found.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 16